*Important Notice

Before booking any trip, please read the Terms & Conditions detailed on this page. If you have any questions, please do not hesitate to contact us.

 

 

Individual Customers

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An individual or single customer, is any adult or child, who is not included in the full hire of the boat.

In order to secure your place, payment in full is required at the time of booking, for all individuals.

See cancellation terms below.

 

Private Charter Trips

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A deposit of 50% will be taken at the time of booking for any private charter. The balance is then due on the morning of the trip.

See cancellation terms below.

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Weather Conditions - If WE have to change or cancel your trip

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The Skipper will decide if the weather is good enough to go ahead with the trip. The Skipper also reserves the right to change the type of trip depending on the weather conditions. For example if the weather does not permit offshore wrecking but is fit for an inshore reef trip then the trip will go ahead with the changed itinerary.

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In the event we have to cancel your trip due to bad weather conditions or unforeseen circumstances, your deposit or full payment will be returned.  We will be more than happy to ‘roll over’ the deposit or full payment, towards an alternative future date, subject to availability.

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If YOU have to change or cancel your trip

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Prior to 48 hours before the trip, we will be more than happy to try and re-book an alternate date, and there will be no liability on your part. Your deposit or full payment will simply be transferred to the new date. If we are unable to find an alternate date, then we will also happily refund the deposit or full payment.

 

If you have to cancel within 48 hours of the trip departure time, or you do not turn up in time for the departure of the boat, the deposit or full payment will be non-refundable. In the case of a private charter, you will be expected to pay the balance of 75% of the full charter price. This balance will be due on the date of the charter trip.

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Claim and Liability

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No claim will be accepted against the Skipper for cancellation due to illness, breakdown or any event beyond the Skipper's control, ie weather.

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Company Policies

 

The Skipper is not responsible for loss or damage of any valuable item or loss or damage to personal equipment or tackle. Items taken on board are done so at the owners risk. 

The skipper has the right to refuse admission to any individual, if they feel their own safety or the safety of others my be at risk. This includes any abusive language/behaviour, or signs of alcohol intoxication. 

Customers do not have the right to mistreat the services or hospitality provided.